There are several ways to contact us.
- The best way is to send us an e-mail message
and we will respond promptly --
usually the same business day if the response requires no research on our part.
You can do this by using our form page. Note that there are rare occasions when e-mail does not reach us or our reply does not
reach you. This can be due to spam filtering software, a server
being down, or other problems. If you receive no response from us
after a few days send a follow-up message or contact us by another method
as described further below.
Click the following link to send your first e-mail to us:
Click here to send message to NoOutage using our form
NOTICE: If the form fails you will usually see an error page. In that case, use one of the other contact methods below.
- You can also send us an e-mail message directly using your own
e-mail client by clicking this link:
- You may also contact us by phone. Our new number effective
July 16, 2008 is 1-
. The best time to reach us is
between 10:00 a.m. and 5:00 p.m. Tuesday through Friday. If we are not able to answer when you call
please leave a message of up to 3 minutes on our 24 hour voicemail
system. We
will normally return your call promptly (usually within a couple hours on business
days).
- We can receive faxes at 1-775-860-3571. This is an efax service that forwards the
document to us via the internet.
- And, we can always be contacted by snail mail. NOTE that we moved on July 15-17, 2008
from Maryland to Virginia. Our new address is:
No Outage.com LLC
PO Box 421
Mechanicsville, VA 23111
