- We the owners of NoOutage.com have endured a lengthy power outage and know first
hand what it is like.
- Unlike most other sellers of generators and related equipment, NoOutage.com
specializes only in backup and alternative power products.
- Because NoOutage.com sells only these power products, we believe you will get
better and more detailed support, application information and answers to your questions.
is not designed to line our wallet. We don't sell your personal information.
And we won't clog your e-mail box with unwanted ads.
- NoOutage.com LLC has a Safe Shopping Guarantee that ensures
you will never have to pay for fraudulent charges to your credit
card. Click here for details.
- NoOutage.com LLC is a member in good standing of the Better Business Bureau®
and the BBBOnLine. Click the logo below to verify
our membership and to view a report on our business.
- No waiting in long checkout lines! Here you are always the first at the
- Both small and large customers of all
types have purchased from NoOutage.com LLC, including corporations,
government and the military. Click
here for a list of some of our customers.
- NoOutage.com delivers right to your door, avoiding
the pain of loading and
transporting heavy products in your own vehicle.
- Convenience of ordering what you need on line via a secure shopping cart system.
- NoOutage.com is family owned and operated by a licensed professional engineer.
- In addition, the owner has 9 years of experience in manufacturing electrical
equipment plus 15 years experience at a power company generating station where he was
responsible for analyzing emergency standby power sources including diesel generators,
battery backup, dc systems, and inverter backed ac systems. Most of the principles
used for these large in-plant systems also apply to the systems sold by NoOutage.com.
- NoOutage.com usually ships your order when we say we will and we even publish how
well we meet shipping schedules.
Orders are typically
acknowledged by e-mail and accepted within one business day with a shipping schedule.
The statistics shown are based on a history of all orders and how well we meet this
shipping schedule. These stats updated for all orders shipped through 3/16/2000.
- As of early 2002 NoOutage.com has processed orders from every state in the USA
plus the territories of Puerto Rico and Guam. We have also shipped to customers on
every continent except Antarctica.
- Our customers are generally satisfied with their buying experience. In
fact, many return and place additional orders. Even though these products are not
"consumable" commodities approximately 16% of orders placed are from returning
- Many customers are so satisfied that they tell us so in
writing and give us permission to be quoted. Below is a sampling of their comments.
"With the assistance of a knowledgeable neighbor I was able to confirm
that my recently purchased PTO generator works fine--we had the full output delivered
through the bypass switch to the house wiring with steady lights and hot air pouring out
of the furnace. The prior problems were caused by simply not enough throttle on the
tractor... Thanks again for your diligent service and prompt communications. I
would recommend your firm without hesitation to anyone in need of your services."
--K.M., Owensboro, Kentucky, December 1999
"Just wanted to let you know that my order arrived very quickly as promised.
The transpanel and power inlet box are very high quality and were easily installed as
well. Also, before I purchased, I looked several places and found that your prices cannot
be beat anywhere. Most of all, your service is beyond compare. If I have the opportunity
to refer anyone, it will definitely be to you. By the way, your web site is the most
informative that I found. Thanks again."
--L.S., Powhatan, Virginia, October 1999
"Thanks for the honest sequence of events as related by your e-mail. I
really need the 10-circuit Gen/Tran switch, and your web site is the only place I have
found it... So, please send out as soon as you can... I am sure operating an order line
web site is a constant oversight job. I gotta tell you, yours is one of the most
informative sites I have seen. I have printed out lots of free information from it, and
that is a reason for my wanting to give you business. So keep up the good work, and the
site is positively great. How do you reach that level? ... The Gen/Tran switch did
arrive... Thank you for the service, and I have told many people about your informative
--T.W., Windsor, Vermont, October 1999.
"Thanks for responding to all of my questions. You did a great job of
researching and providing the necessary information for me to make the right decisions
with the generator. I will be placing an order today on your website and I look forward to
receiving the recommended items."
--C.Z., Bismarck, North Dakota, September 1999.
"Found you through a web search. After wading through several dozen other
sites looking for a transfer switch I found your site. NoOutage.com is head and shoulders
above the other sites I visited. Wish I had found your site before I bought my generator;
I would have saved alot of money. One more thing, I really appreciate the "level
headed" honest tone to your site--so many other sites seem to be trying to play the
Y2K hysteria angle to gouge as much as they can out of your checkbook."
--J.C., Chesapeake, Virginia, September 1999.
"Just wanted to let you know that the cord was delivered about 2:00 PM.
I have tried it in the box and it seems to fit perfectly. Thank you very much
for your prompt attention to this matter. It is a pleasure to do business with a
firm such as yours. Thanks again."
-- F.M., Osceola, Pennsylvania, August 1999.
"I have received the package, and everything looks to be in fine shape.
Thank you again for your very caring service. Too bad it's so unusual these
days. God Bless!"
-- I.N., Silver Spring, Maryland, August 1999.
"Thank you for your honesty. This is hard to find today. Your
public relations is the best I have seen in some time."
-- L.H., Carlsbad, New Mexico,
"Just wanted to let you know my
installation of the transfer switch went very well yesterday. I
received the special cord and everything worked fine. I almost had
immediate chance to use it as we had some severe storms pass through
but the electricity hung in there. Thank
you again for you time and expertise. I will recommend NoOutage to
anyone that is interested."
-- J.R., August
"I just wanted to email you and say Thanks
for your services. I appreciate the personal service I received, as
well as the quick shipping. The quality of the products I received was
excellent. Thanks again from a satisfied
Bear Valley, California, September 20, 2002.
"I just wanted to drop you a line to let you
know I've viewed portions of your site several times and obtained
information for use in my personal life. In
my past professional life, I've been involved with the design/build of
several Data Centers, including Home Depot's main Data Center in
Atlanta. With the information and knowledge you have and share, I wish
I had known about this site while I was designing the computer
center's "redundancy." You guys should start a consulting
service. Keep up the good work..."
December 31, 2002.
"I was really impressed with the original
purchase I made for panels and your courtesy on the phone, but now I
am REALLY impressed. I called and asked a
question, and you returned my call while out on vacation. I called
again later just in let you know I would be ordering some parts, and
you remembered my old order, looked up the needed parts, got the
previous payment information, shipped out the product and forwarded
the shipping information. WOW. That is
called customer service! Thank you for
ALL you have done."
McKinney, Texas, July 15, 2003.
"I did a test run on Saturday, to try out
the TWB2003CR panel I purchased with the
Locking 240 Plug, and Meters. It worked great! I was able to see the
"load" and balance it with the breakers inside. The 30amp
cable I purchased allowed me to plug directly from my generator to my
house and run whatever I wanted (subject to generator limitations).
Actually, with the 7550 watt generator I've got, I was able to
selectively run either my 3ton or 2.5ton Central A/C unit, and
refrigerator. You could "see" the generator surge on the
meters when the A/C units kicked in, they went off the chart but read
only about 1,200-1,800 watts per leg on normal run. I'm now ready for the
Florida storm season."
-- K.J., Boca
Raton, Florida, January 9, 2005.