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Safe Shopping Guarantee
We understand that the two biggest consumer concerns about online shopping are
privacy and fraud. In this age when personal information is becoming easier and easier to
collect, store and use, we want to assure you that it is safe to shop at
NoOutage.com LLC. We believe in treating you, our
customers, the same way we want to be treated when we shop on the Internet.
Therefore, NoOutage.com LLC guarantees that every transaction you
make on our web site will be safe. This means you will not have to ever pay
for unauthorized charges made to your credit card as a result of shopping
online at NoOutage.com.
Additional details follow:
- Under the Fair Credit Billing Act, your credit card bank
cannot hold you liable for more than $50.00 of fraudulent
charges. If your bank does hold you liable for any portion of
this $50.00, NoOutage.com LLC will cover the liability for you up to
the full $50.00. This guarantee is effective only if the
unauthorized use of your card resulted through no fault of your own
from purchases made at NoOutage.com while using our secure shopping
cart system and you are a USA customer.
- All three major credit cards now have a zero-liability policy
so it is unlikely they would hold you liable for this $50.00.
- Our shopping cart system uses secure sockets layer (SSL)
encryption technology that makes it nearly impossible for someone to
intercept and decrypt your credit card information while it travels
through the internet. (Click here for more on security).
- Your credit card information is only briefly stored online on
a secure server after you submit your order. When your order is
processed it is no longer stored on any of our systems connected to
the internet. Therefore, we have no large accessible database of
customer credit card numbers that internet hackers can go after.
- We believe it is more likely that your credit card
information could be stolen during other more common transactions such
as: (a) when a waiter takes your card to pay a restaurant bill,
(b) when someone hears you placing a phone order with your card,
(c) stealing card information while it is in the mail.
- To further reduce the chance of fraudulent use of credit
cards we always compare the address submitted with each order with
that on file with the credit card processor.
- We do not accept orders being paid by credit cards from
countries with higher than average rates of fraud.
If you have further specific questions about our Safe Shopping
Guarantee, please send us
an e-mail message.
For more on credit card data security at NoOutage.com LLC click